FAQ

All of our candles are hand-poured individually as well as our concrete planters.We may also reupholster furniture as well for the shop which would be disclosed upon purchase.

On items that are over 100$ dollars we are sometimes able to grant payments plans. Please connect with us directly to discuss and we will try to accommodate you. Once a payment plan has been put in place and negotiated, regular payments will be expected to be made by the deadlines discussed. If a buyer decides to stop paying subsequent payments, there will be no refunds.

Please allow 5-10 business days (excluding weekends and holidays) from the date of purchase for your item to be packed and shipped out. We often ship out faster than this but we can not guarantee prior to 10 days. IF you are looking for a rush order please contact us and we can try to accommodate you. All fees for expedited shipping will be taken care of by the buyer. Once an item is shipped, the buyer will be provided with a tracking number.

Packages are insured with the carrier and it is the buyer’s responsibility to file a claim if the package goes missing or the item arrives damaged. We do not take responsibility for damaged items. We take great care in packaging your items diligently so they will not be damaged, but there is never a guarantee. We encourage you to check your carrier’s policies for covering fragile items before purchase.

We deliver to most countries. Any additional charges and costs related to shipping abroad are the responsibility of the buyer.

We are sometimes able to deliver large furniture items a flat rate fee of 100$. This includes central zones only such as Dartmouth, Bedford, Halifax Peninsula area and middle Sackville. We may offer free local delivery once a month for small items. Please enquire about both options.

Our store runs on a blend of curation, creation and importation of items and goods. Every item sold will have a descriptor of the heritage- whether its vintage, handmade in the studio, gently used or at times, imported from where possible, fair-trade companies in countries such as Indonesia, India and South-East Asia. We are not, however, liable to give information out regarding our direct purchasing agents, contacts or other personal information of this nature. We do not promise, nor guarantee all products to be sustainable in nature but we do our research, make good relationships and do our best to work with fair-trade, ethical companies. Our store generally runs on about half vintage and locally gently used items, 25 percent studio and 25 percent new products.

You have 14 days to retrieve your item once it has been paid for. If there is a need for an extension or for it to be mailed after the fact- please connect with us directly and we will try to accommodate you. If you fail to pick up your item on time or do not make arrangements for an extension, we will refund your order at 50 percent of the purchase price and put it up again for resale.

We rent out our King and Queen Peacock Chairs and other staging items suitable for professional events only- such as weddings, photoshoots, or trade shows etc. Please connect with us for pricing directly and pictures of our inventory. A refundable deposit will be required to rent higher end items such as couches and Peacock Chairs.